"Charlotte Hornet"Adjustable Structured Cap
$19.99 USD
$29.99 USD
33%OFF
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Fabric & Printing Specification
Important Update Regarding Our Fabric Material
Please be advised that prior to August 1st, some of our product listings featured items made from 100% cotton, which was our previous fabric standard.
Effective August 1st, we have upgraded our fabric selection. All new products are now made from a high-quality cotton blend material. This change is part of our continuous effort to enhance durability, comfort, and overall product performance.
We are committed to providing you with the best quality. Thank you for your understanding and continued support.
Type A Pure Cotton Fabric: Small patterns use 95% cotton blend fabric with 3D white ink direct-to-garment printing, followed by heat transfer printing on the finished garment.Type B Polyester Blend Fabric: Large patterns use 90% polyester-cotton blend fabric with 3D digital printing, followed by full-garment heat transfer digital printing on the finished garment. (Note: Large prints cannot achieve the offset printing effect you envision, and offset printing cannot be used for custom designs. Full-garment printing is only possible on polyester-cotton blend fabrics. Pure cotton cannot be used for full-garment printing.)
Type C Pre-washed cotton fabric: Lower-priced options use 3D direct-to-garment heat transfer printing, while higher-priced options use 3D direct-to-garment offset printing.
Shipping & Delivery Policy
Production Cycle: We are a custom manufacturing facility. Once you place an order, we begin producing your items immediately—a dedicated manufacturer that customizes even single-item orders. Production takes 3-5 days. Shipping duration varies by distance: 5-10 days. Fastest: 8-10 days for delivery. Slowest: 10-15 days for delivery. If customs clearance delays extend shipping time, delivery may take 15-20 days. For significant customs delays, we will email you before shipment. If no response is received, we will issue a refund.
Returns & Refunds Policy
1. As these items are custom-made to order, we do not accept returns without cause. We only accept claims for quality issues. For quality concerns, please record a video and email it to us. We will respond to your inquiry and resolve the issue within 24 hours. What constitutes a quality issue: damage or deterioration.
2. If you are dissatisfied due to incorrect sizing, fabric, pattern, or other details, we only offer partial compensation for that specific item. If you insist on returning the item for a refund, since it is a custom product, you must cover the return shipping costs and ensure the garment is clean when returned to our warehouse. Upon inspection and confirmation, we will issue a full refund.
3. As a new factory seller, we may occasionally encounter issues with individual packages during sales, production, or shipping. We kindly ask for your understanding and patience in such cases. Thank you for trusting our store. We offer coupons for new arrivals to buyers who demonstrate high integrity and tolerance. For malicious, overly critical buyers who initiate disputes without email communication or act impulsively, we will generally process their requests slowly. Serious cases may result in bank card blacklisting.
